Study visit to Lithuania and Latvia
Objective of the Study visit to Lithuania and Latvia was to learn the experience of EU countries on Public employment services (PES) organization, structure, functions and tasks, work methods, provided services to clients and stakeholders, labour market infor-mation system, quality management system, and practical work with clients.
This study visit took place from 18th to 26th of August 2018 involving 13 participants representing Ministry of Labour and Social Protection, General Office for Labour and Social Protection, Labour and Social Wel-fare Service Departments of selected aimags and Capital City Labour Department.
Participants of the study visit had an opportunity to visit national level public employment service organi-zation Lithuanian Labour Exchange, where they were introduced with structure of the organization, active and passive labour market policy measures, labour market analysis, forecasting, working methods and tools, quality and human resource management, cooperation with stakeholders and partners. This study visit also focused on providing actual field office experiences to participants by visiting Labour Ex-change offices of the city of Vilnius, Alytus and Klaipe-da of Lithuania and as well as visiting affiliation offices of State Employment Agency of Latvia in the city of Liepaja and Kuldiga. During these visits participants were introduced with structure, functions and tasks of local public employment services, service model based on jobseeker’s needs, profiling system, individu-al action plan, short term forecasting and cooperation with social partners.
Participants were also introduced with the concept of Social entrepreneurship by visiting Ulos juvelirija fac-tory, visited Professional rehabilitation center to get introduced with their services and transport company Vlantana to get introduced with practical aspects of active labour market measures from employers’ per-spective.
Overall, study visit to Lithuania and Latvia was a success and participants were able to gain new knowledge, practical experiences, get access to new tools and methodology that could be applied in Mongolia.